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Professional Development

Fundamentals of Business Bundle

Build your career on the solid foundation of business fundamentals.
Everything you ever wanted to know about business but were afraid to ask,
from ethics to management to motivation and negotiation.

Duration: 3 months Cost: $129 Log-in

Courses

 - Roll over course name to view description -

Basics of Business Math

  1. Fractions
  2. Decimals
  3. Calculator
  4. Equations
  5. Percents
  6. Reports

Building Relationships

  1. Socializing at Work
  2. Understanding Behavioral Intentions
  3. Choosing Your Approach

Business Ethics

  1. What You Don't Know Can Hurt You
  2. Everyday Ethical Dilemmas
  3. Ethical Dilemmas and the Law
  4. Individual Values; Organizational Values

Customer Service

  1. Defining Service
  2. Communicating
  3. Fixing Problems
  4. Building a Department
  5. Tools of the Trade

Dealing with Difficult People

  1. Managing Against the Odds
  2. Consideration
  3. Attitude
  4. Trust
  5. Power
  6. Communication
  7. Responsibility

Effective Business Communication

  1. The Planning Worksheet
  2. Writing Skills
  3. Patterns of Development
  4. Letters
  5. Memos, E-mail and Other Communications
  6. Reports
  7. Documentation

Effective Presentations

  1. Preparing for a Presentation
  2. Developing and Effective Message
  3. Improving Delivery Skills
  4. Using PowerPoint and Other Visuals

Fundamentals of Business Management

  1. Management in Perspective
  2. Functions of Front-Line Management
  3. Managerial Finance and Accounting

Grammar

  1. Fundamental Sentence Structures
  2. Punctuation
  3. Complex Sentence Structures
  4. Advanced Grammar

Management Skills Introduction

  1. Ready! Set! Manage!
  2. Motivating
  3. Planning
  4. Communication
  5. Getting Input
  6. Dealing with Challenging People and Times
  7. Building Success

Managing Change

  1. Refocusing Yourself
  2. Leading the Team
  3. Working with Individuals

Motivation

  1. Leading with a Vision
  2. Communicating
  3. Rewarding and Correcting
  4. Performance and Training
  5. Building Trust

Motivation Methods and Strategies

  1. Leading for Commitment

Negotiating

  1. Negotiating Techniques
  2. Gaining Control
  3. Closing the Deal
  4. Everday Negotiations

Sarbanes-Oxley Act

  1. Overview, Disclosures, and Reporting
  2. Standards, Regulations, and Penalties

Sexual Harassment in the Workplace

  1. Why Can't We All Just Get Along
  2. Defining Sexual Harassment
  3. Preventing Sexual Harassment
  4. Responding to Sexual Harassment

Stress Management

  1. Stress on the Job
  2. Resisting Stress
  3. Assertiveness
  4. Coping with Anger

Teams That Work

  1. Building Effective Teams
  2. Leading Effective Teams

Time Management Fundamentals

  1. Evaluating and Improving Time Management
  2. Organizing Tasks and Creating Uninterupted Time
  3. Managing Meetings
  4. Managing Workload
  5. Managing Time with Co-Workers
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Duration: 3 months Cost: $129 Log-in

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